Is there an app or social media platform that I can use to streamline communication?
I created a Google+ Community. I selected Google+ because many adults on campus are currently not using it in their personal lives and it works with the JCCS’s staff’s GAFE accounts. Also, Google Hangouts can be used as a direct messaging system.
Does this idea comply with current confidentiality policies?
After meeting with an administrator from each partner agency, I learned that we could use the community to post general announcements and use Hangouts. But when speaking about students, only first names, house numbers, and general topics are allowed.
How will I reach all of the adults? Does a comprehensive staff (invested adult) database even exist?
The easiest way to reach all of the adults is to communicate with an administrator from each agency. A database does not exist.
Who are my allies?
I originally created a list of allies for each partner agency, but realized that it was actually easier to just work with an administrative point person from each agency. Additionally, I enlisted the support of Kyle Conwell who is employed by Workforce Readiness and teaches for JCCS.
Should I have a point person from each partner agency?
I have point people: JCCS - Yvette, New Alternatives Residential - Tia & Mark , New Alternatives Clinic - Rex, HHSA - Ester, Workforce Readiness - Kristie, and Grandparents/SPAN - Michelle.
How will I convince adults such a wide variety of adults that this is necessary?
I will convince adults by reminding them of the need; we have not all exchanged phone numbers and/or emails and we do not have a streamlined way to easily disperse information.
Will adults be willing to share contact information and profile photos?
The adults I spoke with and were able to get into the community were eager to share contact information and willing to share profile photos.
How will I update and moderate the sharing platform? Will need to moderate?
Kyle and I will be the moderators of the Google+ Community. I need to teach leaders of each agency to post to the community.
What do I do about adults--or groups of adults--who do not want to participate?
All of the adults I met with were willing to participate.
Should I conduct workshops? Where?
Face-to-face workshops are necessary. They need to be scheduled during existing professional development for each agency.
How will I address staff who do not have a smartphone or are unwilling to participate?
This is currently an optional communication tool. Adults who are unwilling to participate will only be encouraged and offered assistance.
A “wicked hard” problem on my campus that no one really talks about, or works to solve, the is challenge of enabling more than 100 adults connect. We focus on the students and all know their names, but many of of us do not know the names of the adults sitting next to us at football games, pep rallies, and graduations.
San Pasqual Academy (SPA) is a collaborative campus with adults from multiple agencies working together to raise and educate our youth. Adults from five agencies support our students:
Today, I met with Tia Moore, SPA campus director, and pitched my idea of figuring out how to connect the staff using social media. I did not even need to provide details. She gave me a solid thumbs-up!
Many times, it feels like my campus is so busy that we spend more time responding to problems than stepping back to proactively identify and solve them. I am grateful that my 20time project will all of SPA’s invested adults!
My 20Time Proposal
How can technology help San Pasqual Academy’s invested adults communicate with one another?
We have more than 200 adults working together to support 85 students. We work for different agencies, work in different buildings, and work different shifts. Many of us do not even know each other’s names and are unable to identify which adults are connected to individual students.
You may view my initial 20time post here.
"Considering Attempting to Solve "Wicked Problems" on my Campus